In order to create a famous brand, improve corporate visibility, establish a corporate image, our company in line with the spirit of "all the pursuit of high quality, customer satisfaction for the purpose", with "the most favorable price, the most thoughtful service, the most reliable product quality" principle to you solemnly promise:
First, product quality commitment:
1, the manufacturing and testing of products have quality records and testing data.
2, the product performance testing, we sincerely invite users to come to the product for the whole process, full performance inspection, to be confirmed after the product is packed and shipped.
Second, product price commitment:
1, in order to ensure the high reliability and advanced nature of the product, the material selection of the system are selected domestic or international high-quality brand-name products.
2, under the same competitive conditions, our company does not reduce the technical performance of the product, change the product components at the cost of the basis, in good faith to the most favorable price to you.
Iii. Delivery date commitment:
1, product delivery time: as far as possible according to user requirements, if there are special requirements, need to be completed in advance, our company can organize production, installation, and strive to meet user needs.
2, the product delivery, our company to the user to bring the following documents;
① Technical maintenance manual
② General installation drawing
③ Instructions and manufacturers of purchased parts
④ Bring the list of wearing parts and spare parts, and attach the necessary amount of spare parts
Four, after-sales service commitment:
1. Service tenet: fast, decisive, accurate, thoughtful and thorough
2, service goal: service quality to win customer satisfaction
3, service efficiency: warranty period or warranty period, such as equipment failure, the supplier after receiving the notice, maintenance personnel can arrive at the scene within 24 hours and start maintenance.
4, the principle of service: the product warranty period is twelve months, during the warranty period the supplier will be free repair and replacement of parts caused by quality damage, the damage of parts outside the warranty period, the accessories brought only cost fees, equipment damage caused by the demander's human factors, the supplier repair or bring accessories are calculated at cost price.